After more than 2 weeks, I’ve received my order from ZAGG. (It took them 1 week to fulfill and ship the order and than it took over 1 week to cross the Atlantic: USA to Bratislava, Slovakia).
Beside the USB travel charger ZAGGsparq 2.0, I also ordered the ZAGG invisibleSHIELD for the Samsung Galaxy S i9000 (maximum front and back coverage) and ZAGGsmartbuds.
I’m really getting use of the ZAGGsparq 2.0 as the Galaxy S is extremely power hungry and battery won’t last more than 4 hours when listening to music/radio and browsing on Orange SK 3G network. Apparently it’s the nice AMOLED display that eats up over 75% of the battery (see Settings > About Phone > Battery use). Wonder why didn’t they rather make it thicker with 3000 mAh battery.
I will need the invisibleSHIELD replaced as mine has some 1px line on the front foil (manufacturing fault)?
But the last item ZAGGsmartbuds are unusable for my Galaxy S 
I plugged them into the Galaxy S 3.5mm jack and barely heard any sound coming out. Immediately started looking for the cause. Plugged them into the laptop and sound was coming out just fine! Tried them on colleagues’ iPod Touch, iPhone 3GS and HTC Desire and none of them had any audio problem whatsoever. Just me, with my Galaxy S!
Then tried the 3-pin Apple original headphones that came with colleague’s iPhone and here things started clearing up as audio/sound didn’t work with them either!
Went on Google and my fears got confirmed! Samsung Galaxy S 3.5mm uses a “new” standard because of the TV OUT functionality.
The main problem is that right now the 3rd party headphone manufacturers don’t support the layout Samsung’s using whereas they do for the iPhone. So if you want a high quality headphone with mic and controls you’re stuffed, otherwise you are stuck with the included set or just stereo headphones.
Hopefully as the SGS’s popularity grows there will be adapters coming out to solve this problem – it’s certainly not hard.
TV OUT functionality sounds good but how often will I need that over plugging-in headphones with mic of my preference!?
Any 2-pin headphones will work just fine but the moment you get non-Samsung 3-pin headphones with mic like my new ZAGGsmartbuds, then they will not work properly! (neither the sound nor the mic, although if you press the mic button you get the proper sound coming out!)
I would expect Samsung to provide solution for this. The easiest would be to include some adapter right in the box! But not only they don’t include one, their customer representatives have no idea about where/if I could get one. How do I know? I called Samsung.
First, I called Samsung US on: +18889874357. They are selling Galaxy S in the States like hotcakes , so I thought why bother with some local European distributor. US 800 numbers are free from Skype, so off I went to get the answer straight from the Samsung US customer care.
Did I get the answer? No. But they got my personal details as I spent good 1/2 hour releasing to the customer care lady my personal details (name, surname, address, zip, IMEA of the device…). Hell did I ask why/if she needed all that (“yes, but only this very first time you are calling us”). Then she didn’t understand that somebody from non-US territory could be calling her as the ZIP code didn’t work, the IMEA number wasn’t showing up and so on… However, I warned her right after we said “Hello” that I’m calling from outside of US and asked her whether that is a problem to which she replied “no, that’s fine, we value Samsung customers world-wide”. Samsung US customer support = Terrible experience!
Right after Samsung US failed to give me the answer, I called ZAGG. They didn’t need my personal details (actually they already had them as all they asked for was my last order number). Plus, ZAGG customer guy was more creative with his assistance: “Sir, please try google it”. ROFL, as if I don’t do that very first time I have some question these days!
As the last resort, I also tried Samsung Slovakia/Czech republic. They just gave me a dry answer: “go to samsungmobile.cz and if you find it there, then we have it otherwise we don’t”.
If anybody finds the solution and/or the 3.5mm adapter (adaptor) which will make non-samsung headphones with mic work with Samsung Galaxy S, please let me know!
Updates/links:
20 Aug 2010:
21 Aug 2010:
- Looks like it is (kinda) Apple’s fault at the end as they’ve decided to go with wiring similar to one used in Aircraft headsets
- I might have found the adapter!
It’s called iPhone Headset to other Cell Phone Adapter 3.5mm 4 conductor TRRS Male to Female. Will order it and see if it really works:
iPhone Headset to other Cell Phone Adapter 3.5mm 4 conductor TRRS Male to Female
This short (~2 inch) Adapter cable allows you to connect your iPhone/iPod Touch compatable headsets to other cell phones and devices that have incompatable wiring (see below for details).
The iPhone compatable headsets use the 3rd conductor of the 4-pole TRRS 3.5mm plug for the ground connection which makes them incompatable with the more common 4th conductor ground configuration. This adapter has a 3.5mm TRRS Male with the 4th conductor ground and a 3.5mm TRRS Female with the 3rd conductor ground (iPhone wiring). By switching the ground connections, this adapter will allow you to use your iPhone headsets with most other 3.5mm 4-pole cell phone headset jacks. NOTE: This adapter may not work to adapt your iPhone headsets to some cell phones, if you are unsure if it will work for your phone then contact us with the Make and Model and we will try and help you determine the correct adapter.Features:
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